Dispatcher - 100% Paid Medical, Dental and Vision
Anderson Plumbing, Heating & Air Conditioning is looking for experienced dispatchers to join our Team. We offer a fun, family oriented work environment. Anderson is the most employee focused business in San Diego and we need more great people.
All full time employees receive:
- Medical/Dental/Vision Insurance 100% Paid
- Vacation/Holiday pay
- 401K enrollment
- One on One coaching & goal setting
- Ongoing personal & business development
What are we looking for?
We need exceptional dispatchers to help us achieve 100% customer satisfaction and meet revenue goals. As a dispatcher for Team Anderson you will work as part of a dynamic and passionate team to ensure desired call counts are met. You will match the right technician to every job, helping achieve financial success.
- Evaluate customer calls and assign the best technician to each service appointment.
- Meet daily call count and revenue goals by prioritizing the most urgent and profitable calls.
- Relay accurate information to technicians, ensuring proficient, quality customer experiences.
- Manage the whereabouts and needs of every assigned technician in the field.
- Record the results of each service call and technician recommendations.
- Be professional and establish customer rapport, encouraging repeat business.
- Highly organized with exceptional follow-through abilities.
- Strong verbal and written communications.
- Pleasant and professional phone demeanor.
- Passionate about Anderson Plumbing, Heating & Air and loves the brand.
- High integrity with advanced social skills and ability to make solid connections.
- Strong desire to be better at your job tomorrow than you are today.
- Personality that blends well with a fast-paced, goal-driven environment.
- Highly motivated, self-starter who’s flexible and has a great attitude on life.
Wages will vary based on experience – range of $13 - $16 per hour. Full Time Position, some overtime will be required.
**Also Bonus and Incentive Programs after 90 days..
Pay: $13 to $16/hour
Job Status: Full Time